Question 1

Who founded ShoSoft and what's their background?

Accepted Answer

ShoSoft was founded by Wayne Fernandez, General Manager of Magic Box Event Campus in Los Angeles. Wayne spent over three decades in the event industry before building ShoSoft, after realizing that no software was purpose-built for independent event venues. Every feature in ShoSoft reflects how venues actually operate, not how a software team imagines they might.

Question 2

What makes ShoSoft different from generic project management tools like Asana or Monday.com?

Accepted Answer

Asana and Monday.com are general-purpose task managers. ShoSoft is built specifically for event venue operations — with a calendar that detects booking conflicts, inventory that tracks your equipment, workforce scheduling tied to specific events, and invoicing connected directly to Stripe. A generic project management tool can't replace a booking calendar, run a ticket storefront, or manage exhibitor booth sales. ShoSoft can.

Question 3

Who is ShoSoft best for?

Accepted Answer

ShoSoft is best for independently owned event venues that run events as their primary business — conference centers, creative spaces, performing arts venues, and community centers with teams of 2 to 20 people hosting 30 to 300 events per year. If you're currently juggling three or more disconnected tools to manage your operation, ShoSoft was built for you.

Question 4

Is ShoSoft good for small venues?

Accepted Answer

Yes. ShoSoft is designed specifically for small to midsize independently owned venues. The Essentials plan starts at $79/month and gives small venues a full operating platform — calendar, bookings, ticketing, inventory, and workforce tools — without the enterprise complexity or price tag of tools like Momentus or Cvent.

Question 5

What kind of venues use ShoSoft?

Accepted Answer

ShoSoft is used by conference centers, creative event spaces, performing arts venues, community centers, and other independently owned event venues. It's not designed for restaurants, bars, or hotels where events are a side business, or for large enterprise venues like stadiums and convention centers.

Question 6

Is ShoSoft worth it?

Accepted Answer

For independent event venues currently running on spreadsheets, Google Calendar, and disconnected tools, yes. ShoSoft replaces 5 to 8 tools with one platform, saves venue operators an average of 10+ hours per week on admin, and helps venues unlock revenue from ticketing, exhibitor booth sales, and inventory that most venues leave on the table. Plans start at $79/month with a 60-day free trial and no credit card required.

Question 7

What size venues is ShoSoft built for?

Accepted Answer

ShoSoft is built for small to midsize event venues: conference centers, creative spaces, performing arts venues, and community centers, among others. ShoSoft is not designed for stadiums, large convention centers, or restaurants with events as a side business.

Question 8

Is ShoSoft a US-based company?

Accepted Answer

Yes. ShoSoft is based in the United States.

Question 9

How do I start a free trial?

Accepted Answer

Go to shosoft.ai and click Start free trial. No credit card required. You'll be up and running in under an hour.

Question 10

Do I need a credit card to try ShoSoft?

Accepted Answer

No. Every plan comes with a 60-day free trial and no credit card is required to start.

Question 11

How long does setup take?

Accepted Answer

Most venues are fully set up in under an hour. There's no lengthy implementation process or IT team required.

Question 12

Does ShoSoft offer onboarding support?

Accepted Answer

Yes. Onboarding and data migration support is available as an optional paid add-on for Essentials ($300) and Professional ($150) plans, and included free on Enterprise. You can also book a demo and our team will walk you through the platform.

Question 13

Can I migrate data from my current tools?

Accepted Answer

Yes. Data migration support is available as a one-time add-on for Essentials and Professional plans, and free on Enterprise. Most venues complete migration within a week.

Question 14

Does ShoSoft have a mobile app?

Accepted Answer

ShoSoft does not currently have a mobile app. The platform is web-based and optimized for desktop use. A mobile app is on the roadmap.

Question 15

Can ShoSoft handle multiple event spaces or rooms?

Accepted Answer

Yes. ShoSoft lets you manage multiple rooms and spaces within your venue, assign them to events, track availability in real time, and prevent double-bookings across all your spaces.

Question 16

Does ShoSoft integrate with Stripe?

Accepted Answer

Yes. ShoSoft has a native Stripe integration for quotes, invoices, deposits, and payments — all connected directly to your event records.

Question 17

Does ShoSoft support multi-day events?

Accepted Answer

Yes. ShoSoft is built for venues that run multi-day events. You can set different pricing per day, attach rooms and staff across multiple days, and see the full event footprint on your master calendar.

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