How do I create an event?

Creating an event in ShoSoft takes two clicks — you can fill in everything else later.

Steps

1. From the Dashboard, Calendar or Event List, click Create Event.

2. Enter the event name and date(s) — that’s all that’s required to save.

3. Click Create Event. Your event is now live on the calendar.

4. Add the rest as you go: client, spaces, inventory, workforce, and tasks.

Good to know: Your event will be considered “On Hold” until you assign it to a space.

How do I edit an event?

Steps

1. Open the event from the Calendar or Event List.

2. Select the field you want to update — name, dates, status, or any other detail.

3. No save button — updates save as you go. 

Good to know: Most event details can be edited at any time. The exception is invoices — once created, they’re fixed snapshots and can’t be edited directly.

What do event statuses mean?

Every event in ShoSoft carries one of six statuses:

• On Hold — tentatively scheduled. An event is considered “On Hold” after it’s initially created. Assign it a space to confirm it.

• Confirmed — booked and happening.

• Canceled — cancelled after being booked.

• Completed — the event has happened but hasn’t been fully paid out yet.

• Closed — the event has happened and is fully paid out.

• Released — a date that was previously held but is now available again.

Good to know: Use the filters on your Calendar or Events List to control which events show up.

How do I find an event that isn’t showing up on my calendar?

If an event isn’t showing up where you expect, it’s almost always a filter or access issue — not a missing event.

Steps

1. Open the Calendar and check your status filters — events outside the selected statuses won’t show.

2. Confirm your date range includes the event’s dates.

3. Check that you have permission to view that event — access depends on your role and event scope.